Overview
This Privacy Policy explains how information may be collected and used when you visit www.printraj.com, request a quotation or contact PrintRaj. PrintRaj is the brand name of BTS Industries Private Limited.
Scope
This policy covers website enquiries, quotation requests and business communication initiated through this website.
Information We May Collect
When you contact us or request a quotation, we may receive information such as your name, phone number, email address, company details, delivery information and printing requirements.
- Contact details you provide voluntarily.
- Printing specifications, artwork references and enquiry messages.
- Basic technical information required for website operation and security.
How We Use Information
We use information to respond to enquiries, prepare quotations, process printing requirements, communicate about orders, arrange dispatch and improve our service.
Sharing of Information
We do not sell customer personal information. Information may be shared with service providers only when reasonably required for payment, delivery, technical support, business operations or legal compliance.
Cookies & Website Data
Essential cookies, server logs or analytics may be used to support website performance, usability and security. If additional analytics or advertising tools are added in the future, this policy should be updated accordingly.
Security, Retention & Your Choices
We take reasonable steps to protect enquiry and order information. Business records may be retained for operational, accounting or legal requirements. You may contact us to request correction of inaccurate contact details or ask questions about your enquiry information.